Privacy Policy
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This Privacy Policy applies to Flex Lend Capital LLC and its subsidiaries (collectively, “Flex Lend Capital,” “FLC,” “flexlendcapital.com,” “we,” or “us”). We prioritize the privacy of our clients, customers, and website users (“Users” or “you”). This document explains how we collect, use, and disclose your information when you visit our website (“Website”) or use our financial products and online services (“Services”).
Our goal is to provide clear and accessible information regarding our data collection practices and your privacy choices. This policy covers the following topics:
Types of Information Collected
How We Collect Your Information
Purpose of Data Collection
How We Use Your Information
Data Sharing Practices
Storage and Protection of Collected Information
User Choices Regarding Data Collection
California Privacy Data Use Disclosure
Florida Telephone Solicitation Act Policy
Protection of Minors
Links to Third-Party Websites
Contact Information
Policy Updates and Changes
Types of Information Collected
When you use our Website and Services, we may collect the following types of information:
Personal Information (PI)
Personal Information includes data that can identify, contact, or locate an individual, such as:
Name, address, phone number, fax number, and email address
Financial details, including social security number, credit scores, and payment information
Business-related details, such as ownership and loan applicant information
We collect this data in compliance with U.S. federal regulations, which require us to verify the beneficial ownership of our customers. Some information may not be identifiable on its own but could become so when combined with other data.
Device and Technical Information
When you access our Website, we automatically collect data related to your device, including:
IP address, browser type, and operating system
Referring website, search terms used, and pages visited
Time and duration of visits, clickstream data, and internet service provider details
Data collected through cookies, web beacons, and other tracking technologies
This information helps us analyze usage patterns and enhance our Services.
How We Collect Your Information
The information we collect depends on how you interact with our Services.
Information You Provide
We collect data you voluntarily provide when you:
Register or create an account
Fill out forms or apply for financial products
Contact us via email, phone, or other communication methods
Information Collected Automatically
We gather data when you use our Services, including when you:
Visit our Website or interact with our mobile applications
View content about our Services on third-party websites
Open emails or click links from our communications
We may use cookies and tracking technologies to collect and store this data.
Sharing of Collected Information
We do not rent or sell your information to third parties outside of Flex Lend Capital and its affiliated companies without your consent, except as detailed below:
Sharing with Third Parties
We may share your information with third-party business partners to enable the provision of our Services. By providing Flex Lend Capital with your information, you expressly permit us to disclose it to financial institutions, lenders, and funding entities. These entities may retain and use this information to assess potential transactions and may share it with their affiliates. If you no longer wish to receive marketing communications from these third parties, you must contact them directly.
Business Transformation
If Flex Lend Capital undergoes a business transition such as a merger, acquisition, or sale of assets, your personal information may be part of the transferred assets.
Legal Compliance
We may disclose your information when required by law, to protect our rights, comply with a judicial proceeding, court order, or legal process, or to prevent fraud and security threats.
Aggregate and Anonymized Data
We may share anonymized or aggregated data with third parties for analytical purposes.
Storage and Protection of Collected Information
Your data may be stored and processed in the United States and other countries where Flex Lend Capital or its service providers operate. By using our services, you consent to this transfer of data.
We implement reasonable security measures, including encryption, firewalls, and access controls, to protect your personal information. However, no data transmission over the internet is entirely secure. In the event of a data breach, we will notify affected users as required by law.
Security of Your Information
We take data security seriously and employ measures to prevent unauthorized access, misuse, alteration, or loss of personal information. These measures include:
Data encryption
Firewalls and access controls
Regular security audits
Despite our precautions, we cannot guarantee absolute security. If a security breach occurs, we will notify you as required by applicable law.
Your Choices Regarding Information Collection
You have the right to:
Update or correct your account information
Opt out of marketing communications
Restrict the use of cookies via browser settings
California Privacy Data Use Disclosure
California residents have the right to:
Request information about the categories of personal data we collect
Request deletion of their personal information
Opt out of the sale of personal information
To exercise these rights, contact us at toddh@flexlendcapital.com.
Florida Telephone Solicitation Act Policy
We comply with the Florida Telephone Solicitation Act, which includes maintaining a Do-Not-Call list and ensuring telemarketing practices align with legal requirements.
Protection of Minors
Our Services are not directed at individuals under 18. We do not knowingly collect personal information from minors. If you believe we have collected such data, please contact us immediately.
Links to Other Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Users should review the privacy policies of any third-party sites they visit.
Contact Information
For any privacy-related inquiries, contact us at:
Email: toddh@flexlendcapital.com
Phone: (210) 987-7954
Updates to Our Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of our Services constitutes acceptance of these updates.